Is Communication a Factor in the Success of your RTO?

 

Communication between employees is the main mode of relaying information in an organisation. It involves verbal and nonverbal signals, including the use of spoken words, body language, gestures, and eye contact.

This is why effective communication is essential for any organisation, especially for RTOs.

Businesses are built on human connections and personal relations and this is true for RTOs; thus, they're built on effective communications. It sounds easy peasy to some but it actually requires time, effort, and a whole lot of strategising.

For this reason, proper communication skills must be taught. They cannot be acquired naturally. Training helps develop the skills needed to teach effectively. Instructional communication starts with training, which includes practising teaching roles within courseware and actual classroom instruction. Additional training improves communication skills even further.

All educational institutions need to be sure that administrators, teachers, tutors, learners, and trainee staff members are in sync and that the systems for communicating among them are clear and effective.

 

What can you do?

If you are someone who trains the people, you need to connect with everyone who enrols in your course or training program regardless of his/her previous experiences, academic abilities, or field of study.

On the other hand, people working on a team must be able to communicate effectively by creating an inclusive environment and establishing common ground so they can talk to each other and share ideas.

Why is effective communication important in RTOs?

There are several reasons why and how it would result positively to the education and training part. Let’s find out.

            1. It brings about a soaring retention percentage.

2. It enforces a positive learning environment.

3. It boosts the test results.

4. Gives an increased number of enrollees completing the courses.

5. Improves the student and trainers’ relationship.

6. Boosts the students’ morale.

7. Increased productivity rate.

8. Refines the whole learning experience.

You see, when you define an RTO vision, there’s an opportunity to bring together the best elements of what you’re doing now with the best elements of what we’ll be in the future.

Here are some tips:

-        Listen carefully and show understanding for others' feelings.

-        Take time to invite collaboration from all team members. Don't be afraid to let them speak up even if they disagree with you. It's important for them to feel comfortable sharing their ideas and opinions. And remember, no one person needs to be able to "win" every argument.

-        Listening to the concerns and openly admitting the discomfort that comes with changes can be an effective leadership strategy. Many companies have already built effective vehicles for encouraging such conversations, including pulse surveys, focus group sessions, and individual "walk-throughs." Use these tools now to boost the chances of listening to your people.

In having a training business, you need to be consistent in giving clear communication. This, in fact, is critical. Make sure that everyone in your organisation understands what needs to happen and how they fit into the process.

That means communicating clearly about what tasks each person should perform and who is responsible for whom. And make sure everyone feels involved in the planning process, both during the initial stages and throughout the entire project. This allows them to share ideas and ask questions along the way.

A knowledge of the basics of the communicative process indicates the start of the understanding needed for the effective communicator. Clearly recognising the varying barriers to communicating effectively furthers the flow of information both ways.

The trainer or educator should understand that effective teaching requires the development of appropriate communicative strategies. In the end, only true assessment can determine whether good teaching has been accomplished.

 
To learn more about how to effectively communicate with your trainers and staff, get in touch with our team of professionals. We are one of the best RTO consultants in Victoria and our consultants have provided compliance and regulatory assistance to training and education organisations over 20 years.

 

Suggested Read: Edu Learning - Your door to professional development opportunities